Travista will not trade with or provide any services to OFAC and sanctioned countries.

Customers using the website who are Minors/under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

Cardholders must retain a copy of transaction records and Merchant policies and rules.

The user is responsible for maintaining the confidentiality of his account.

Delivery Policy

Customers will receive the payment confirmation by email within 24 hours from transaction time.

Refund Policy

Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depending on the issuing bank of the credit card.

For return, refund, and cancellation of bookings, the customer should inform Travista in writing to our email: reservation@travistaegypt.com

Cancellation Policy

Cancellation policy varies, please refer to your booking voucher to know the cancellation policy of your booked service.